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2.7.3.1: Maybe there is just not enough real work. This might seem unlikely because the workers are probably busy. But a shortage of work is often veiled by overactivity. The energy will then for example be directed towards refining the procedures. In this situation the organisation will be very defensive if someone tables the idea that maybe there is just not enough work. So be cautious and do not bring up this subject in a meeting before you have recruited support in individual talks.
Look at solution 8: changing the organisational culture. Read change 3: resistance to change.