5.2.4.1: . If the competence of the workers have stuck at the original level, the complexity of the problem will cause a big problem for the workers. This because they gradually will experience that most problems brought before them are of a broader and deeper nature than they look. If at the same time no proper training is provided the workers will experience incompetence. This will lead to various form of malfunctioning of which absence due to illness is the most common. Remember that these workers can really be sick, experienced incompetence can lead to serious health problems.  Capacity building is necessary. Look at problem 8: expertise.

Look at problem 2.9.1. Look at solution 2: from pioneer towards professional. Look at problem 4.1.3. Look at dynamic 2: traumatised organisations. Read organisations 3: the learning organisation.