8.1.1.1: A mature organisation will not accept that important tasks are assigned to unqualified workers. Still it happens. Reasons:

• When an unstable outside world causes the influx of work the urgence is with coping, not with quality. Everybody is happy that somebody does the job. Expertise is for the time being of minor importance.
• With stability returning the NGO will probably professionalise. The organisation may invest in training its workers but some tasks simply demand academic education. Who is going to tell the benevolent activists that they are to be replaced by professionals?
• A somewhat hostile outside world causes a defensive internal orientation. Such an attitude will strengthen the feeling of uniqueness leaving little room for questioning qualifications of workers.
• Yet another reason is a possible monopoly of the NGO. Without competitors the necessity for meeting professional standards  will be absent.

Look at solution 2: from pioneer to professional. Read organisations 3: the learning organisation. Look at solution 8: changing the organisational culture.