8.5.3.1:   Mature organisations will do anything to promote capacity building, and will not acquiesce in accepting such a situation. Still it happens. Reasons:

• When a unstable outside world causes the influx of work the urgence is with coping, not with quality. Everybody is happy that somebody does the job. Expertise is for the time being of minor importance.
• With stability returning the NGO will probably professionalise. The organisation may present opportunities for training but the workers can take or leave it. Nobody tells the benevolent activists who joined the NGO in darker days that they do not meet todays standards of expertise.
• A somewhat hostile outside world causes a defensive internal orientation. Such an attitude will strengthen the feeling of uniqueness leaving little room for questioning qualifications of workers.
• Yet another reason is a possible monopoly of the NGO. Without competitors the strive for quality will be absent.

Look at solution 2: from pioneer to professional. Read organisations 3: the learning organisation. Look at solution 8: changing the organisational culture. Read change 2: change and the sense of urgency.