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| knowledge | + | +/- | - |
| theory of gender and diversity | |||
| organisational development | |||
| developments in the NGO sector | |||
| skills | |||
| exploring interview techniques | |||
| analysing | |||
| generating support | |||
| attitude | |||
| optimism | |||
| partnership with client | |||
acceptation, not punishing |
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