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Some quotes from Bennis, a leading author on leadership.
(Bennis: On becoming a leader. Addison Wesley, NY 1989)
'The most crucial characteristics of leadership are vision, ideas and determining the direction; it has more to do with inspiring people with the direction and the goals then with guiding the daily course of things.''Leaders do the right things, managers do the things right.'
| Managers | Leaders |
| control | innovate |
| are a copy | are the original |
| maintain | develop |
| aim at systems and structures | aim at people |
| have confidence in control | inspire towards confidence |
| aim at short term | aim at long term |
| ask how and when | ask what and why |
| pay attention to bottom line | pay attention to horizon |
| take status quo as given | challenge status-quo |
| do what they are told to do | follow their inner voice |
| do things right | do the right things |
A conclusion on the basis of some authors on leadership (Bass & Stogdill, Bennis, Covey, Gardner, Greenleaf, Hesselbein, Kinds, Kotter, Kouzes, Owen, Renesch, White and Zaleznik) is that leadership is based on three elements: personal traits, system of values and norms and skills. Literature describes (and prescribes) so to speak the ideal leader. He or she would be characterised by:
In a study, carried out by De Groot, it turned out that only the system of values and norms is significantly discerning managers from leaders. In other words: there are good and bad leaders and good and bad managers, but the main distinction is that leaders are unusual value driven.