4.6.2.1: This is in itself not a problem because NGO's without political aims can also make an essential part of civil society. But a conflict may occur when some people within the organisation want to aim at development or societal change. Their wish can arise from the experience that clients over and over again present the same problem. So they want to attack the root of it. A service-oriented organisation may succeed in developing social action. The data and stories collected in servicing the target group can be tools to bring about social change. (Read organisations 6: the fan of mainstreaming.)

In other cases the organisational culture will hinder the development of a more action oriented image. Maybe the organisational culture itself can be the target of change. (Look at solution 8: changing the organisational culture.) Otherwise this situation provides one of the few good reasons for splitting the organisation. (Look at solution 7: splitting up.)

Read organisations 6: the fan of mainstreaming. Read civil society 4: NGO's and development action.