8.6.1.1: Part of the professionalisation process is the introduction of all kinds of management tools. In a pioneering NGO the informal ways of management are standard. Control, appraisal and evaluation don't fit in the horizontal culture. What counts is the common effort to reach the goals. Beyond the pioneer phase some way of quality control becomes necessary to keep up the level of performance, but the remains of the horizontal culture might make this difficult. Another explanation for absence of  control systems is that professionals do not like to be controlled by non-professionals. Usually they only accept correction from other professionals. Laymen cant judge their performance. There might be some truth in it but if the organisation wants to guarantee that organisational goals are being achieved, some limits to the professional freedom should be accepted.

Look at solution 1A: Building or restoring organisational hygiene and look at solution 2: from pioneer to professional. Read organisations 4: evaluating and monitoring. Read management&leadership 5: external and internal steering.